Our Policies

Ordering

We are pleased to offer online ordering through our secure website. Of course, you may also order by telephone if you are more comfortable. Our toll-free number is 1-800-693-2258. Our sales staff is ready to answer your questions and assist you with placing your order.

Payment

We accept Visa, MasterCard, American Express and Discover, as well as Paypal and Google Checkout for your convenience.

Corporate accounts are welcome. Please contact us for an application. We accept Purchase Orders and Government/Military Credit Cards.

Shipping

Rest assured we make every effort to process your order the same day it is received. We usually ship stock items within 3 – 5 days unless otherwise noted in the product description. Some custom orders do take about 2 weeks to process, please contact us for more information. We ship most products anywhere in the United States free of charge using FED-EX or UPS GROUND SERVICE. Large quantities or heavy items may ship via freight. Please call us at 1-800-693-2258 to discuss expedited shipping options for an additional fee. Canadian customers, please call us (at 305-692-2208) for information on ordering and delivery into Canada.

Returns

We strive to ensure that you will be completely satisfied with your order. In the rare event that there is a problem, please call our customer service department at 1-800-693-2258 as soon as possible. Stock items can be returned in the original, unopened package if you contact us within 2 business days of receiving your order. Some items may be subject to a 20% restocking fee. Custom orders including message flags, string pennants, design-your-own, and custom printed items are not returnable.

Privacy

We guarantee your privacy.

Any and all information collected on this site will be kept strictly confidential and will not be sold or disclosed to third parties without your permission. Any information you give to us will be held with care and will not be used in ways to which you have not consented.

In addition, protecting your order information is our highest priority. When you enter a credit card number on our site, you are using doing so on a SSL (Secure Sockets Layers) 128 Bit session. This means that your credit card number is secure, and it cannot be viewed by anyone else on the Internet. (You can verify this by ensuring that the page you enter your credit card number on begins with "https://" like ours does do not ever enter your credit card number on a page that begins with "http://".)

Company Information

Parker Flags & Pennants, Inc
1835 E. Hallandale Beach Blvd, Suite 577
Hallandale, FL 33008

Local Phone: 305-692-2208
Toll Free Phone: 1-800-693-2258 (not available in Canada please use our local number)
Email address: info@parkerflags.com
Website: www.parkerflags.com

We are CCR Registered (please ask for our Cage Code #)
We are a proud member of the Hallandale Beach Chamber of Commerce.